beware wesbnk billing system robing clients &rigid

I am a wesbank client and am getting monthly calls from your call centre saying my account is in arrears and we keep doing the same thing monthly and now it's irritating me and m even regretting taking finance with you. To add salt on injury I am charged an extra 600 rands monthly as an escalation . All this emanated from a change of debit order date from the 20th to the first . I am paid on the 20th monthly hence I pay my car installment every month on the 20th and on the first the account will be in arrears because of the wrong debit order date after which it cures again on the 20th. I requested that the debit order date be changed to the 20th as per my pay day and we load a debit order and I was advised that wesbank systems are too rigid and can not adapt to the changing business environment hence I have to wait for six months to amend the date. Now I incur a fee for being in arrears monthly because of inefficient systems . Is it not possible to add a comment under my profile so you don't call me as I am a responsible client since I pay the account monthly. Please kindly look into this matter and reverse these fees accordingly.FOLLOW YOUR COMPETITORS WITH UPTO DATE SYSTEMS