BEWARE OF WESBANK THEY MAKE PAYMENT AGREEMENTS THEN RETRACT IT EVEN IF YOU PAID THEM

This company does not care about people at all. They make millions in interest out of people and when we need help they refuse. When Covid started I was not able to work as I am self employed I asked for assistance from Wesbank and MFC. MCF helped me no problem MFC even extended my contract term to lower the payments Wesbank refused to provide any help. Covid is not my fault its nobody in SA's fault. One day I contacted Wesbank to ask for a settlement amount I was then told that they started legal action against me. When I investigated I found that their lawyers sent all demands and legal documents to a very old address of mine. When I phoned Wesbank they confirmed my current address so they do have the right address....only reason they would have used the wrong address is to get a default judgment against me. I have been trying for more than two months to beg for an arrangement just asking to please extend the term as Covid is not my fault they knew from day one that I am self employed. Finally I had no choice but to accept a very ridiculous payment amount cause they refuse to extend the contract to lower the payments. I also asked them to just tell me now if they will even consider financing the balloon payment when it comes to that so I know where I stand I had to ask others for help as I have two kids to provide for with no car they will end up on the street and one of my kids has a disability. I have to work so my partner has to get my kids to school and therapy etc without this car she cannot do that so I cant work anymore or my kids has to stay at home not go to school or therapy and then the department of education and welfare is on my case..... what to do??? I paid as per their payment arrangement terms the same day that they sent me the email stating what to pay and I sent the POP to their lawyer. My legal representative told me to send an email asking them to just put in writing that legal action will be stopped. Their lawyer ignored the email and I followed up she still ignored me then suddenly she sends me an email stating she is sick and tired of me contacting them I dont pay her to reply to my emails.......WOW! I then sent an email stating that I find her very rude etc then she sends me and email stating the agreement is no longer valid they retract it. This is how Wesbank operates.........People be so careful when you look for car finance Helopeter is full of complaints regarding Wesbank. They dont care about people at all.....I just wonder how this lawyer and Wesbank staff who treat people in this manner sleep at night cause the wheel turns and nobody chooses to struggle due to Covid or anything else and it can happen to anyone........No person chooses their situation but I at least tried my utmost best to make arrangement even though government got me in the position where I am not allowed to work....... Oh and Wesbank refused to refund me for a policy they added without my permission its not on my contract and I asked for the call recording as they sent an email stating they sold it to me via phone call and then they told me that they dont have the recording.....