1 reviews | Active since Jun 2016
Being debited for a settled vehicle - again and again and again and again
<p>My Wesbank account number is ***</p> <p>On the 29 March Wesbank issued me with a settlement letter for a Vehicle which was owned by my company Lw Furniture Consultants.</p> <p>Hyuandai H100</p> <p>ND 175617. </p> <p>The letter statement that an amount of R 5879.34 has to be paid by the 15/4/2016 and the vehicle was settled. This included a debt order of R 4493.78, which was still to come off my account on the 2/4/2016.</p> <p> The amount of R 5879.34 was paid on the 11/4/2016.</p> <p> Low and behold at the end of April, Wesbank again debited my account for R 4493,78 on the 30/4.</p> <p> I contacted your call centre *** and explained the situation to your staff. All the time Wesbank accruing interest from my money.</p> <p> The error was temporarily sorted out when I was credited on the 30/5 for R 4493.78. Need I say 30 days of interest for Wesbank.</p> <p> Much to my surprise, on the 31/5 a day later Wesbank, again debited and amount of R 3573.02.</p> <p> Yesterday morning I spent over 2 hours of my time on my cell phone, trying to get one of your staff to sort this out. I was cut off 6 times, and told twice that either yourself or A gentlemen by the name of Mishak would call be back. How surprised am I when neither Mishak or yourself have called me back. And the interest keeps growing.</p> <p> Phoning back again this morning, I was discussing the issue with another consultant, how also just cut me off again!!!!</p> <p> I eventually got hold of Collin, ***, and he said he wouldn’t be able to help me and Mr Mishak is on lunch.</p> <p> I was given the email address of Neo Mogoba to address my complaint to... needless to say - he didn't reply!</p>
