Being bul**** by the bank and taken advantage of, mxm.

Super frustrated with Wesbank. I have a vehicle loan with them, they later decided to introduce an insurance cover to minimise the risk introduced by clients who do not have insurance and end up in an accident. I delayed in sending a proof of cover but I was insured else where. I finally got to do the admin and sent everything. I requested that they refund me all the deductions made on my account when I was fully insured. Its been three months of waiting for a refund. I spent almost a year paying for two insurance covers. The money deducted would have earned me interest on my money, they have the liberty to take forever to reimburse but it was so quick to deduct the insurance when I was already covered. I feel bul**** by this bank and mistreated, they keep moving the goal post on when they will payout. I wouldn't advise anyone to take up a vehicle loan with Wesbank.