Bedonia's ****gish attitude / phantom promises

On Saturday I went to your head office to discuss payment arrangements & was told by the lady in the walk in centre there was no staff to assist. I insisted on speaking to someone & Thulani came out & told me its not his dept to assist & will not touch my account. I was given Maureen (Manager) direct line to call & assist. When I spoke to Maureen Monday morning I explained to her that I am unable to pay the R6700 per month wesbank is FORCING! Me to pay. She told me that she cannot help me either cause its not her dept but she will get a senior to call me back & assist with a suitable arrangement. <br> <br> I got a call from Bedonia who was so unprofessional! She spoke to me in a rude, threatening & ****like manner. -she needs customer service training - I am highly offended. She called me by my name only. Then said 'you wouldn't tell me this to my face'. Whilst I'm talking she laughs & kept saying 'Aaargh' when I told her I'm a customer she said 'so what!' She DEMANDED I PAY R12000 BY FRIDAY or HAVE MY CAR REPOSSESSED! Now if I can't pay your ridiculous R6700 installment how the heck do you think I'm going to agree to pay R12000 (according to Faheem. Maureen claims I agreed to this)