MM
Marvin M

1 reviews | Active since Dec 2022

07 Mar 2025, 11:49

Banks doesn't care about you once you get financed

Good day, My name is Marvin Mokate ID number *****, i bought car financed by Wesbank in 2023. The car gave me problem within 6months, i tried to reach to the dealer and the bank, they both failed to assist me. Later again it gave me problem after i fixing it from my pocket... I decided to surrender with the bank because I couldn't afford installment and mechanics...

They keep calling me telling me that i owe them, do i have to be treated like that. I gave them their car , now what do they want from me, threaten to blacklist me.

Can you please help me,

0
Replies (1)
WesBank
WesBank's reply07 Mar 2025, 12:17
Official
Dear Marvin Mokate,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution