zS
zandile S
1 reviews | Active since Jun 2013
23 May 2024, 10:36
Banking details
I am a new client and already amazed by Wesbank service. A simple request takes weeks to be resolved. i sent an email over a week ago requesting Wesbank banking details to use to make additional payments. I have a vehicle finance with the company. I still haven't received any response.
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WesBank's replyOfficial
23 May 2024, 11:00Dear zandile sigege,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply23 May 2024, 11:00
Official
Dear zandile sigege,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution