Bad Treatment

I’m disappointed in the way Wesbank has treated me as a customer. I was advised that after the sale of my vehicle my account will be transferred to another department and someone will contact me to discuss the settlement balance which no one did. I received an sms on 11 June requesting that I call Mabasa within 24 hours to avoid my account being handed over. Today I received a sms that my account has been handed over to the attorneys. I’m shocked by the way my matter has been handled. Talk about kicking a dog when it’s down.