BM
Boitumelo M
1 reviews | Active since Aug 2020
09 Aug 2021, 16:15
Bad treatment
I’m very disappointed at Wesbank and their agent threatening me. They went on to debit half the amount for the past 2 months and only they know why and now I’m in arrears for they’re own mistakes and of which now I’ll have to pay extra to recover which really inconveniences me, on top of that they’re billing me over what I can afford , basically my financials are not taken into consideration. Now they want to send their people to come and get their car ...
Maybe they should, I’ll go where I’ll be treated as a valuable costumer, all this is happening cause I have an African surname maybe I should be Van der Molotsi
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Replies (1)WesBank's replyOfficial
10 Aug 2021, 08:08 Dear Boitumelo M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply10 Aug 2021, 08:08
Official
Dear Boitumelo M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
