AS
Adele S

1 reviews | Active since Jul 2020

21 Oct 2020, 10:03

bad treatment

Afternoon Sir / Madam

My car was taken on Saturday Infront of my family that was totally embarrassing and my kids. The way my car was taken like someone wanted to hijacked. I was owing of amount of R 32000.00 (Bollon payment) the bank is telling I owe R 44.497.27 how is that? Yes I wasn’t working due to circumstances and am a single mother of two kids. I’ve paid already 161K I’ve started a job a was told I must pay R 12 k now they telling me I must pay the whole amount !

They way Westbank has treated this matter is not correct . i will not do any business with them again terrible, I’ve spoken to Mike Hardin still waiting for someone to assist me but very quick to take my car. Well I spoken to my attorney we going to the media now. Am sure they will like to hear what I have to say.

Regards Adele ***

0
Replies (1)
WesBank
WesBank's reply21 Oct 2020, 19:10
Official
Dear Adele,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.  

We will be in touch with you to resolve this matter.

Regards,

WesBank Service Resolution