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xoliswa S
1 reviews | Active since Jun 2021
29 Jun 2021, 13:51
BAD SERVISE
I AM MR WM SESIMANE WITH *** I HAD A CAR FINANCE WITH WESBANK WHICH WAS SETTLED ON THE 18/06/2021 AND I REQUESTED A SETTLEMENT LETTER FROM THEM BUT THEIR CONSULTANTS ARE VERY RUDE AND IMPATIENT, THEY HAVE BEEN SENDING ME FROM PILLAR TO POST REGARDING THE MATTER SO I AM VERY FRUSTRATED WITH THEM BECAUSE IM LOOSING A GOOD FINANCILA DEAL BECAUSE OF THAT LETTER. CAN YOU KINDLY ASSIST ME WITH THE MATTER.
REGARDS WM SESIMANE
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WesBank's replyOfficial
29 Jun 2021, 14:02 Dear Xoliswa S, We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. We will be in touch with you to resolve this matter. Regards, WesBank Service Resolution
WesBank's reply29 Jun 2021, 14:02
Official
Dear Xoliswa S, We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. We will be in touch with you to resolve this matter. Regards, WesBank Service Resolution