BAD SERVICES

I as a client of wesbank would like to express my disappointment with one staff member that phoned me today on the 4-02-16 , asking me about my account and as i was still explaining to him , i was cut -off , i called backed only to hear that the same person i was speaking to and who was utterly rude and have no sense for another human being at all . Thank you for what you have decided to do without providing me with the option to avert any problems at hand. You send my account to the field agent , not allowing me the opportunity to rectify the problem or explain. We worked hard for what we buy through wesbank and if you the very special agent have this of mentality to misinform , misrepresent and mistreat customers at this rate we will go no where in this life.I would like to be given the chance that someone explain to me , my situation with my account before i would seek legal action, because the other agent who i spoke to provided me with the exact time when my account was send to the field agents, which was not even 2 minutes after the call was cut of and my phone log is there if we proceed to court with this matter.