AP
Abegail P
1 reviews | Active since Sept 2017
02 Aug 2019, 15:37
bad services
Good Day ,
please note myself and husband ,would like to settle our account with your offices ,as our account is in arrears but the agent working with our file issued an amount of settlement which is impossible we disputing the settlement amount ,and would like to speak to a manager to assist us . contact number *** or ***
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Replies (2)0
Replies (2)
WesBank's replyOfficial
05 Aug 2019, 09:49Dear Abegail,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
Best regards,
WesBank's reply05 Aug 2019, 09:49
Official
Dear Abegail,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
Best regards,
WesBank's replyOfficial
05 Aug 2019, 09:51Dear Abegail,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS9F778.
Regards,
Patience Ramanugu
***
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS9F778.
Regards,
Patience Ramanugu
***
WesBank Service Resolution
Best regards,
WesBank's reply05 Aug 2019, 09:51
Official
Dear Abegail,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS9F778.
Regards,
Patience Ramanugu
***
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS9F778.
Regards,
Patience Ramanugu
***
WesBank Service Resolution
Best regards,