JM
John M
1 reviews | Active since May 2016
17 Feb 2020, 10:01
Bad service Wesbank
After holding for several minutes. A consultant Martin assured me that my statement would have arrived. It has not, and wesbank need to improve on their client efficiency and service.
Helpful (0)
Replies (1)0
Replies (1)
WesBank's replyOfficial
17 Feb 2020, 13:08Dear johannes M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply17 Feb 2020, 13:08
Official
Dear johannes M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution