Bad service Wesbank

Item: WesBank
Rating: 1
Author: Willem Z

I settled my motor vehicle account with wesbank on 31 January 2022.

Since then I send email to them and tried calling them numerous times but no luck.

Only one I got to speak to is a answering service.

I would like to get my Natis documents from them but can't get hold of them.

Helpful (0)

Replies (1)

WesBank's replyOfficial

04 Feb 2022, 11:35

Dear Willem,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.

We will be in touch with you to resolve this matter.

Regards,

WesBank Service Resolution

WesBank's reply04 Feb 2022, 11:35

Official

Dear Willem,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.

We will be in touch with you to resolve this matter.

Regards,

WesBank Service Resolution