CM
Clifford M

1 reviews | Active since Feb 2018

18 Oct 2018, 14:12

Bad Service - Wesbank

I have app**** for refinance for balloon in August 2018 and also submitted the requested documents. Enversince i have been contacting them and give me promises which they never fulfilled. On the side their collections department is busy sending me looking for money.

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Replies (1)
WesBank
WesBank's reply18 Oct 2018, 15:09
Official

Dear Cliff86

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.

I will personally be in touch with you to resolve this matter.

Your reference number is CRS7D264

Regards,

WesBank Service Resolution