MH
Mike H

1 reviews | Active since Jun 2011

17 Jan 2019, 12:09

Bad Service Paid For

I would sincerely like to know the standard of ethics your staff and company as a whole adheres to. The manner in which you have taken our vehicle of which we were making monthly payments is despicable and I honestly do not think this helps in building social trust in a country wrecked with *******ion and *****. To take something away that was been paid for - selling it for next to nothing and then burdening us with a ludicrous settlement just cripples us more. I certainly hope you can contact us to receive the full horror story .

0
Replies (1)
WesBank
WesBank's reply17 Jan 2019, 12:30
Official
Dear Mike
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
I will personally be in touch with you to resolve this matter.
Your reference number is CRS86B5D.
Regards,
Tina Du Toit
WesBank Service Resolution