JV
Jan V
1 reviews | Active since Jul 2012
04 Feb 2015, 14:34
BAD SERVICE NO CONCERN CUSTOMER IS WRONG
I had such bad experience with Haseena from GWM Newcastle she works for Wesbank. She had argument with me and to top it all of i had also so much problems with GWM Newcastle. I that i just thought that wesbank staff will be much more professional that the dealer. Reported Haseena to Head Office HR Manger but not even Violet has responded to my query,s and messages. Thanks Wesbank been such a long time client of yours is this how you treat your clients ?!! . ALL OF THE PEOPLE I HAVE DEALT WITH JUST IGNORED MY MESSAGES EVEN HEAD OFFICE. I'M NOT GOING TO GIVE UP GET MY LEGAL CONSULTANT TO LOOK AT THIS CASE
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WesBank's replyOfficial
06 Feb 2015, 11:09Hello janvictor,
I thank you for bringing this matter to our attention as this has afforded us the opportunity to assist you.
We have not been able to make telephonic contact with you however an e-mail has been forwarded in this regard to advise that we are investigating the allegations made herein. Feedback will be provided as soon as possible.
We trust you find the above in order.
Yours faithfully,
WesBank
I thank you for bringing this matter to our attention as this has afforded us the opportunity to assist you.
We have not been able to make telephonic contact with you however an e-mail has been forwarded in this regard to advise that we are investigating the allegations made herein. Feedback will be provided as soon as possible.
We trust you find the above in order.
Yours faithfully,
WesBank
WesBank's reply06 Feb 2015, 11:09
Official
Hello janvictor,
I thank you for bringing this matter to our attention as this has afforded us the opportunity to assist you.
We have not been able to make telephonic contact with you however an e-mail has been forwarded in this regard to advise that we are investigating the allegations made herein. Feedback will be provided as soon as possible.
We trust you find the above in order.
Yours faithfully,
WesBank
I thank you for bringing this matter to our attention as this has afforded us the opportunity to assist you.
We have not been able to make telephonic contact with you however an e-mail has been forwarded in this regard to advise that we are investigating the allegations made herein. Feedback will be provided as soon as possible.
We trust you find the above in order.
Yours faithfully,
WesBank