GK
Glen K

1 reviews | Active since Nov 2020

10 Feb 2021, 09:13

Bad Service from Wesbank

Still haven't received car papers for paid up car. Wesbank staff unable to assist. Really regret doing business with Wesbank now :(

0
Replies (2)
WesBank
WesBank's reply10 Feb 2021, 10:01
Official
Dear Glen
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
GK
Glen K's update10 Feb 2021, 10:07
Reviewer Update
Well its gets worse. I held on for 32 minutes and eventually put the phone down. This is very disappointing as the person who bought the car wants his money back.