WR
Werner R
1 reviews | Active since Jan 2017
30 Dec 2021, 10:31
Bad service from Wesbank
Good day, bad service from Wesbank, was asking for a payment break for end of December after being a client for 6 years, and all they offer is a 75% payment, confirmed telephonically and still every 2 days I get messages that they will deduct the full payment at the end of the month. Don't you understand the urgency of the matter ??
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WesBank's replyOfficial
30 Dec 2021, 11:13Dear Werner L,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply30 Dec 2021, 11:13
Official
Dear Werner L,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution