Bad service from WESBANK

Item: WesBank
Rating: 1
Author: Nombulelo T

I bought a car through Wesbank Finance. Iv log on in my account trying to see if I can request my Natis documents, unfortunately my paid up car doesn't appear there. I called their costumer service no they transferred me three times to the collection department which couldn't assist me with anything. What a bad service. I'm really disappointed. Now I'm stuck cant get my documents.

Helpful (0)

Replies (1)

WesBank's replyOfficial

08 Jul 2021, 12:11

Dear Nombulelo T

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.

We will be in touch with you to resolve this matter.

Regards,

WesBank Service Resolution

WesBank's reply08 Jul 2021, 12:11

Official

Dear Nombulelo T

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.

We will be in touch with you to resolve this matter.

Regards,

WesBank Service Resolution