BAD SERVICE FROM WESBANK

I purchased a Nissan Qashqai from Inspecta Car, Gezina. A Wesbank Certified dealer on the 26th July. On the way home the Master Engine Light came on , when I arrived home I found that there was two wheel nuts missing on the right back rear tyre and that the vehicle had an oil leak. I then reported the issues to the Dealer and Wesbank and the Vehicle has been back and forth since. Since the 30th of July I have been phoning and mailing Wesbank, to advise them that, I no longer want the Vehicle and the deal should be cancelled. After repeatedly contacting the call centre, practically on a daily basis. I eventually was able to speak to the person that is directly dealing with this matter. the following feedback was received via email and telephonically.

At this point the best feedback that I have received from Wesbank after 5 weeks is that I should afford the dealership the opportunity to repair the Vehicle and that they are still waiting for feedback from Inspecta Car, Gazina. With regards to repairs, the dealership has not responded and the feedback they have received from the dealership is outside of Westbank's control.

I feel very aggrieved by the whole situation and at this point I am left with no other the option but to refer this issue to the Ombudsman .