DS
Dimakatso S

1 reviews | Active since Jan 2018

06 Jun 2018, 11:51

Bad service from wesbank

I've been having a problem with this people for months now. They keep sending incorrect statement which doesn't reflect the February payment. I tried resolving the issue by sending proof of payment but I'm still battling to get it corrected and they've added interests on top even though they have confirmed they received the payment . I sent it more than 4 times but they still not having it fixed. When you send them correspondence u'll only get respond after 3 - 4 days which is pathetic.

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Dimakatso S's update06 Jun 2018, 11:54
Reviewer Update
Good day Miss D S Ledwaba, ( ********** 645) Thank you once again for your enquiry. We wish to advise that payment of R3,600 was received and has been credited into the above account. We further would like to confirm that we have forwarded a detailed statement of the account to your email address as a seperate attachment for ease of reference. Kind Regards, Early Stage Collections Motor Pre-Legal Collections Agent WB MOTOR direct line (086) ********** // fax ********** // email ********** address House of WesBank, Fairland Gauteng