CL
Craig L
1 reviews | Active since Jul 2024
30 Jul 2024, 12:04
Bad service from Wesbank
I bought a vehicle at We Buy Cars through Wesbank. In April 2023 lost my employment and notified them immediately. I notified them continuously on the progress of my employment with no response from them. last week I was notified that they are going to repo the car. I am starting to work again on the 1st of August. I tried to make payment arrangements with them and was told that they are not interested. I was told that my contract was cancelled and that they are not interested to make any payment arrangements.
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Replies (1)WesBank's replyOfficial
30 Jul 2024, 13:03Dear Craig Long
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply30 Jul 2024, 13:03
Official
Dear Craig Long
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
