CL
Craig L

1 reviews | Active since Jul 2024

30 Jul 2024, 12:04

Bad service from Wesbank

I bought a vehicle at We Buy Cars through Wesbank. In April 2023 lost my employment and notified them immediately. I notified them continuously on the progress of my employment with no response from them. last week I was notified that they are going to repo the car. I am starting to work again on the 1st of August. I tried to make payment arrangements with them and was told that they are not interested. I was told that my contract was cancelled and that they are not interested to make any payment arrangements.

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Replies (1)
WesBank
WesBank's reply30 Jul 2024, 13:03
Official
Dear Craig Long
 
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
 
We will be in touch with you to resolve this matter.
 
Regards,
WesBank Service Resolution