jG
jade G
1 reviews | Active since Nov 2013
12 Dec 2023, 19:26
Bad Service from Vehicle Finance
I am so disappointed at the lack of response from the vehicle finance team. They don't respond to queries and it's really such a long turn around time when they actually do. It's just draining.
All I want is for my additional payments to be app**** to my vehicle and not the interest. Currently considering moving to another bank
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WesBank's replyOfficial
13 Dec 2023, 07:58Dear Jade G,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply13 Dec 2023, 07:58
Official
Dear Jade G,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution