LL
Lebogang L

1 reviews | Active since Mar 2024

22 Apr 2024, 12:42

Bad service

After paying off the car. They said I must pay 350 for documents to change to my name and deliver to my address. I did that, sent an email and it’s over 7 days with no reply from them.

WesBank doesn’t take their customers serious.

0
Replies (1)
WesBank
WesBank's reply22 Apr 2024, 12:56
Official
Dear Lebogang L,
 
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
 
We will be in touch with you to resolve this matter.
 
Regards,
WesBank Service Resolution