AW
Adrian W
1 reviews | Active since Jun 2011
26 Aug 2019, 10:42
BAD SERVICE!
Wesbank customer service is horrible. I have requested to cancel motor insurance since March 2019. Today is 26 August 2019 and it still not done and im still paying for it. They're simply refusing to cancel this policy. Im forced to give one star - If it was up to me they would revived NONE!
---- From: Wevers [ MTN South Africa ] [mailto:[email protected]] Sent: Wednesday, March 13, 2019 11:39:52 AM To: Colsol Response Subject: *** : Statement from WesBank. - [External Email] (CID:sgnjs3mf$wxj8nmcjd) Good morning Can you please remove the motor warranty policy. I can’t afford that at the moment. Regards
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WesBank's replyOfficial
26 Aug 2019, 13:24Dear Adrian,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply26 Aug 2019, 13:24
Official
Dear Adrian,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution