LR
Lebohang R

1 reviews | Active since Jun 2020

25 Jun 2020, 00:47

Bad service ever from Wesbank

Westbank can be just a disappointment

I app**** for personal covid 19 payment relieve and It was approved with a new addendum, however it was mentioned that this will not affect the amount of my installment upon resuming my installment

I was desturbwd and surprised today when I received email and SMS requesting me to approve A new installment amount, I mean, what kind of suck game is this?

0
Replies (1)
WesBank
WesBank's reply25 Jun 2020, 11:07
Official
Dear Lebohang Radebe,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution