LW
Lionel W
1 reviews | Active since Jan 2020
06 Jan 2023, 17:21
Bad service
I bought a Toyota Rave 4 through them I settled my account on the 20 December on the 21 December they took more money out of my account that what my payment was I contacted them on the 39 Dec. And asked why did they deduct my account they said they will refund it back with in 24 to 48hours I am still waiting when I phoned them again they told me to hang on and then the phone goes dead.,then you try for ever to get through
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WesBank's replyOfficial
09 Jan 2023, 08:32Dear Lionel W
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply09 Jan 2023, 08:32
Official
Dear Lionel W
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution