TM
Thando M
1 reviews | Active since Mar 2018
19 Aug 2020, 18:55
Bad service
They have sent me a payment plan which has my monthly installment reduced but till this day they deducting their own amount,have called in twice then I was told they were going investigate and sent emails not even one person has bothered to come back to me,service is pathetic.
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Replies (1)
WesBank's replyOfficial
20 Aug 2020, 08:46Dear Thando Miya
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
VWFS Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
VWFS Service Resolution
WesBank's reply20 Aug 2020, 08:46
Official
Dear Thando Miya
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
VWFS Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
VWFS Service Resolution