SM
Sunnyboy M
1 reviews | Active since May 2017
08 Jul 2024, 19:20
Bad service
We took a car loan last year April to date we haven't received a single statement. Last month on the 11th June they promised to mail it but nothing was done.
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Replies (2)
WesBank's replyOfficial
09 Jul 2024, 07:39Dear Sunnyboy Masilela,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Toyota Financial Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Toyota Financial Service Resolution
WesBank's reply09 Jul 2024, 07:39
Official
Dear Sunnyboy Masilela,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Toyota Financial Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Toyota Financial Service Resolution
SM
Sunnyboy M's updateReviewer Update
09 Jul 2024, 15:51They responded and problem was resolved.
SM
Sunnyboy M's update09 Jul 2024, 15:51
Reviewer Update
They responded and problem was resolved.