CH
Christiaan H

1 reviews | Active since Jan 2021

21 Jan 2021, 15:25

Bad Service

I've been struggling for a week now to finalize my application for finance, it's already been approved and everything, they just have to contact the seller, I've been phoning constantly trying to get hold of the person that is supposed to help me but nothing happens. When I phone she is either on lunch or at the bathroom or not available, very bad service.

0
Replies (1)
WesBank
WesBank's reply21 Jan 2021, 15:43
Official
Dear Christiaan H,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution