KL
Kagiso L
1 reviews | Active since Feb 2023
08 Dec 2023, 23:05
Bad service
The hole week ive been getting notice of change of debit order on my account which i neva gave consent to. How do u change my debit order date from da last day of the month to the 22 December without first talking or calling me, what is special about december that makes wesbank think on the 22 il have money, our agreement is month end unless i give consent.
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Replies (2)
WesBank's replyOfficial
11 Dec 2023, 07:38 Dear Kagiso Given Lemao,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply11 Dec 2023, 07:38
Official
Dear Kagiso Given Lemao,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
KL
Kagiso L's updateReviewer Update
13 Dec 2023, 11:34Thank u Wiesaal Sallie for fixing my problem.
KL
Kagiso L's update13 Dec 2023, 11:34
Reviewer Update
Thank u Wiesaal Sallie for fixing my problem.