PR
Petro R
1 reviews | Active since Jan 2025
09 Nov 2023, 14:05
Bad service
FT Rossouw ID *** I settled my account on Tuesday. I have been phoning the call centre to collect my Natis document, only to be sent prof pillar to post. Is there really not a single staff member that can help me. You are quick to collect payments, but not very helpful when requested to deliver a service. Can someone take ownership of this request pleas.
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WesBank's replyOfficial
09 Nov 2023, 14:20Dear Rika Koen
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply09 Nov 2023, 14:20
Official
Dear Rika Koen
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution