SA
Services A

1 reviews | Active since Mar 2020

19 Feb 2024, 14:34

Bad service

I made an enquiry on FNB app on financing for a vehicle, however the application process do not take certain things into consideration. I have sent them an e-mail as well and no response. Just shows you once again processes that are not working. It is rather a frustrated process, hence I rather go to another bank.

0
Replies (1)
WesBank
WesBank's reply19 Feb 2024, 14:42
Official
Dear Services A

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution