LO
Laetitia O
1 reviews | Active since Oct 2019
22 Aug 2023, 08:26
Bad service
According to WesBank we evidently received our Natis papers, which I know we did not. We asked for a copy 8 days ago, paid for a duplicate, and send all the necessary papers, and up till now we have not received any papers or confirmation from Wesbank... they do not answer their emails nor do they pick up a telephone. This is very frustrating
Helpful (0)
Replies (3)0
Replies (3)
WesBank's replyOfficial
22 Aug 2023, 08:37Dear Laetitia O,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply22 Aug 2023, 08:37
Official
Dear Laetitia O,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
LO
Laetitia O's updateReviewer Update
22 Aug 2023, 08:56Thank you for your quick reply, I appreciate it
LO
Laetitia O's update22 Aug 2023, 08:56
Reviewer Update
Thank you for your quick reply, I appreciate it
WesBank's replyOfficial
22 Aug 2023, 09:04Dear Laetitia O,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply22 Aug 2023, 09:04
Official
Dear Laetitia O,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution