LB
LEONE B

1 reviews | Active since Dec 2014

03 Nov 2023, 11:58

Bad service

Phoned them today to enquiry about a person that died I just wanted to know of there is anything outstanding. The guy at the legal department was so rude and said he can't help me. I bought a car and now I can't get the papers because it's by them I just want to know what I can do

0
Replies (2)
WesBank
WesBank's reply03 Nov 2023, 12:12
Official
Dear Leone Botha,
 
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
 
We will be in touch with you to resolve this matter.
 
Regards,
WesBank Service Resolution
LB
LEONE B's update03 Nov 2023, 12:23
Reviewer Update
Thank you I will be waiting.
The guy name is Eric I want to get in touch with him