BC
Boipelo C

1 reviews | Active since Apr 2023

13 Apr 2023, 08:50

Bad service

West Bank they give poor service to the custom. The add dent scratch policy with company(motorvantage) who don't pay claims. When you cancel the policy you have to pay arrears to Westbank becouse the already paid dent service car policy in advance. Please when you take west bank loan do add the services to your loan

0
Replies (1)
WesBank
WesBank's reply13 Apr 2023, 09:04
Official
Dear Boipelo Ciroc,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution