AZ
Andries Z

1 reviews | Active since Jan 2015

05 Aug 2019, 15:15

bad service

Account been paid up one month ago already still wesbank have issues closing account. Apparently cont see payment on system. Think they must pay back my excess money with interest as they charge me interest on money I own them.

0
Replies (2)
WesBank
WesBank's reply05 Aug 2019, 15:54
Official
Dear Andries, 

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
AZ
Andries Z's update06 Aug 2019, 14:43
Reviewer Update
Thank you for calling back now we are getting some were