WL
Warren L
1 reviews | Active since Mar 2009
11 Mar 2019, 15:12
Bad Service
There is something very wrong with Wesbank. I have attempted contact via their website three times. I have been a customer for many years but using my ID number they are not picking me up. No call back either after 3 log in attempts??
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Replies (1)
WesBank's replyOfficial
11 Mar 2019, 15:50Dear Warren L,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS8C***.
Regards,
Patience Ramanugu
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS8C***.
Regards,
Patience Ramanugu
WesBank Service Resolution
WesBank's reply11 Mar 2019, 15:50
Official
Dear Warren L,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS8C***.
Regards,
Patience Ramanugu
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS8C***.
Regards,
Patience Ramanugu
WesBank Service Resolution