CM
Charmaine M

1 reviews | Active since Oct 2018

12 Oct 2018, 08:13

Bad Service

I'm Charmaine Mokotedi my late husband bought cars at Wesbank , the problem i have with the bank they don't send statements monthly and when i contact the bank they will give attitude and excuse so i'm concern because now i'm almost than with two cars but the problem is than i don't know which months i will be finished. I'm very concern and stressed why do

0
Replies (1)
WesBank
WesBank's reply12 Oct 2018, 09:34
Official

Dear MokotediC,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.

I will personally be in touch with you to resolve this matter.

Your reference number is CRS7CF52

Regards,

WesBank Service Resolution

Best regards,