KL
Kagiso L
1 reviews | Active since Feb 2023
22 Feb 2023, 16:46
Bad service
Wesbank asked me for proof of cover and i emaild them last week and they did not acknowledge. Today i get an email from them saying i mst send them proof, so i did again n sent 2 emails still they r quite.when you ask for things cant u acknowledge. Or is it a trick 4 us to join ur insurence, do u wana add money on top of my instalment claiming its insurence.?
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WesBank's replyOfficial
22 Feb 2023, 17:03Dear Kagiso L
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply22 Feb 2023, 17:03
Official
Dear Kagiso L
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution