MN
Michael N
1 reviews | Active since Mar 2015
14 Sept 2021, 19:00
Bad service
I have been sending mails to Wesbank amd dont get replies. They have decide to charge me for insurance on my vehicle after 2 years when I have sent the proof. They also have not refunded me for an invorrect payment that I made to them. No one returns call.
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WesBank's replyOfficial
15 Sept 2021, 10:18Dear Michael N
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply15 Sept 2021, 10:18
Official
Dear Michael N
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution