AT
Anza T
1 reviews | Active since Oct 2021
12 Jan 2022, 20:48
Bad service
Last month WesBank did not deduct my debit order even though the money was in my account.I managed to pay the account via their website but I kerp gerting emails that I have not paid. Ive senr proof of payment but no luck. Can some please help me ASAP.
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WesBank's replyOfficial
13 Jan 2022, 08:21Dear Anza T,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply13 Jan 2022, 08:21
Official
Dear Anza T,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution