BAD SERVICE

<p>Insurance asked for the documents after the vehicle has been written off, Final settlement was done on 20/02/2017 & still awaiting the original Natis document. After numerous phonecalls from the insurance company and the Brokers office still no finalisation of this matter. Why after receiving your money the client still has to wait weeks before he can replace the vehicle. Wesbank now says another 10 working days to process ??? It has now almost been 3 weeks since you received your money why should the client wait for so long ?? The insurance company is waiting for a response from Wesbank before they can pay the client.</p>