BC
Buks C

1 reviews | Active since Nov 2015

26 Nov 2015, 14:21

Bad Customer Servise and No Communication

The Process of applying for a vehicle loan should be an easy one.<br> They do not reply to mails, they send me other clients details \by accident"<br> They cannot give me answers as to the status of my Application since everyday the supposed agent that is handling my account is sick"

0
Replies (1)
WesBank
WesBank's reply02 Dec 2015, 16:33
Official
Hello BuksCoezter,

Thank you for sharing your experience affording us the opportunity to investigate the matter. Our Private Finance Team has communicated with you to discuss the application further and we believe that the deal has been provisionally cancelled until another vehicle has been sourced.

Kind regards
WesBank