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Phanos M
1 reviews | Active since Sept 2020
12 Nov 2020, 15:37
BAD CUSTOMER SERVICES
The company sent my profile to debt collectors without even informing me why. I am not happy with how they have treated me as a customer especially during a time like this, where as a country we are facing a crisis, or is it because of my ethnic group? Communication and customer relation is very crucial in business.
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Replies (2)
WesBank's replyOfficial
13 Nov 2020, 10:43Dear Phanos M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
WesBank's reply13 Nov 2020, 10:43
Official
Dear Phanos M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
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Phanos M's updateReviewer Update
16 Nov 2020, 12:03My complaint was addressed and the issue is resolved.
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Phanos M's update16 Nov 2020, 12:03
Reviewer Update
My complaint was addressed and the issue is resolved.