BP
Barbie P

1 reviews | Active since Feb 2021

06 Mar 2024, 16:17

Bad customer service from Wesbank car finance

Not happy how they handle my account and as their interest rate flactuating on monthly basis and this affect my budget. I tried on several times to call them and even reached their Facebook account but no one is calling or assisting me.

0
Replies (1)
WesBank
WesBank's reply06 Mar 2024, 16:44
Official
Dear Barbie Pule
 
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
 
We will be in touch with you to resolve this matter.
 
Regards,
WesBank Service Resolution