SS
Sindi S
1 reviews | Active since Feb 2014
13 Aug 2019, 08:47
BAD CUSTOMER SERVICE FROM THE REPRESENTATIVES
I have an account with Wesbank, when i bought the car my initial payment was R3231.81. Then in June without consulting me they increase it to R 3700. when I ask, spoke to a guy by the name of Grant, I think that's what I heard on the phone, Who is nothing but rude and doesn't even want to hear what I am trying to say,
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WesBank's replyOfficial
13 Aug 2019, 09:21Dear Sindi,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply13 Aug 2019, 09:21
Official
Dear Sindi,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution