SF
Stefan F
1 reviews | Active since Jun 2023
06 Jun 2023, 11:12
BAD CUSTOMER SERVICE
I have contacted Wesbank numerous times to resolve my concern I had about my vehicle finance. I spoke to every department. After a whole month of struggle every new person tells me they will escalate and still, till today nothing has happened. I have complained as well about their customer service and still nothing. I drove there and still nothing. Its easy to call me for my money but NO CUSTOMER SERVICE. Bad, Wesbank.
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WesBank's replyOfficial
06 Jun 2023, 11:19Dear Stefan Fouche,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply06 Jun 2023, 11:19
Official
Dear Stefan Fouche,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution